The Billing Unit, located at the Administration Offices in the Noble Library, is responsible for processing fees in system-wide support of the ASU Library.
If you believe an item currently charged to your account has been returned, submit a Claims Returned Form.
Billing Contact InformationLibrary Billing Department
Mailing: PO Box 871006 Tempe, AZ 85287-1006
By email: firstname.lastname@example.org
If you feel that a library fine or charge is not justified, you may submit a written appeal.