Library systems support

Get help!

Quick tips

  • If you are not affiliated with ASU, please call the ASU Help Desk at 1-855-ASU-5080 for assistance.
  • Before submitting a request, please review our alumni and remote access policies as well as FAQs below.
  • To help our technicians quickly resolve the issue, please provide a detailed description after clicking Get Help above.

The more information, the better!  Helpful details include:

  • What specific article or journal or other resource are you attempting to access?
  • What are the steps you take to get to the point of the error?
  • What is the URL (http://...) at the point of the error?
  • Are you at home, at work or on campus when the difficulty occurs?
  • What is the specific error message that you receive?
  • Include a telephone number where you may be reached during business hours.

Access policies and FAQs

Policies

Instructions and FAQs

 

System Advisory

We have no known issues at this time.