We're Listening!

Feb 10, 2020 · Suggestion box

Suggestion/Comment:  Put a link for searching the library catalogue on the first page!!!! This is insane. I gave up looking for the link that is what you go to the library FOR.

Library Response:  I'm so sorry that you had such a frustrating time using the library web site.  The library catalog is searched from the large search box in the middle of the main library web page - you can limit to just the catalog by using the pull down menu to the right of the search box.  You can find all kinds of search options by following the "Advanced Search" link as well.  If you have any troubles, please contact Ask a Librarian and one of our information professionals will be happy to walk through the process with you.  

Dec 02, 2019 · Suggestion box

Comment / Suggestion: I am a returning student. I stopped in to the library at the beginning of the semester and was dismayed to find many computers but few books. The last time I used a library I could get lost for hours searching the stacks. Today libraries look like skeleton offices with some computers scattered around. There was still renovation happening at Hayden and I hope that is the only reason. When I go to a library I want to browse rows and rows of physical books, I want to hold them in my hands, look through them to see what might interest me, and what I need for an assignment. It is sad to see so many libraries, both public and institutional, trading real books for computers. Tragic, to walk into a library and not smell books. The search is not the same, nor is it better. I am not suggesting you get rid of the computers, but please don't reject the books. We lose a lot by doing that. Computer searches and transfers cannot replace the benefits of immediate access to the information in books. How can we get the books back?

Library Response:  We understand your concern about the differences in libraries, especially ASU Library locations, currently.  We know that for many, including ourselves, the presence of books in a library represents the essence of what a library is, and what it can be.  We want to emphasize that print materials - books - are very important to the ASU Library, and planning on how to manage that core part of our institution drove a lot of behind the scenes work during the Hayden renovation.  When Hayden Library reopens, you'll be able to find a number of book collections on multiple floors.  In our efforts to develop ways to make our print collections more visible and usable, the ASU Library has shifted to a more flexible, user-driven approach that has produced more inclusive, high-quality print collections for ASU students and scholars.  Find out more about the book collection in Hayden Library specifically in  Hayden2020:  The books are returning.  More inforamtion about this process can be found on the Future of Print web site.  

We are also shifting collections to better utilize the space and invite exploration in other libraries as well, especially the Noble Library on the Tempe campus. Those changes will start to be apparent by mid-spring semester in 2020.   

Jun 16, 2019 · Suggestion box

Suggestion/ Comment:  As an Online student I would love to watch either live streams or recordings of some of the workshops or even some video tours of the exhibits on campus. I have seen some of the events and thought they would be good to attend.

Library Response:    Thank you so much for this really good suggestionsI We know this is important because we want online students to be able to engage with the same content/cultural opportunities as students who happen to be in Tempe or Phoenix or Mesa.   Are there any topics or types of events in particular that you’re interested in?    We have done a few live streams in the past, most recently as part of the two day Mapping Grand Canyon Conference (recordings are available at https://lib.asu.edu/mapping-grand-canyon-conference/program), but we can and should do more. 

We have two important positions in our engagement and learning services division that are currently in recruitment that will be key in our improving and expanding our online workshop / instructional offerings.  In addition, the communications team will work to incorporate recordings/live streaming into more of our public events and exhibitions.