Fine appeals and disputes

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What can we help you with?

If there is a library item on your account and you believe it was returned or never checked out, complete this form and we will search for the item. Providing more details will help us resolve the issue faster.

Library items may include

  • Books, DVDs, audio materials
  • Makerspace equipment
  • Calculators, chargers and other items borrowed from an info desk
  • Keys

Before submitting an appeal, please review the library's loan policy and information about fines. These policies are strictly enforced for all borrowers (faculty, staff, students and community card holders).

Appeals must be submitted within one year of billing.

If you have been fined for a textbook rental from the ASU Bookstore, please visit the bookstore's Rental Help and FAQ page to appeal.

Include all relevant information and documentation. Be thorough but concise.
Maximum 4 files.
256 MB limit.
Allowed types: gif jpg jpeg png txt rtf html odf pdf doc docx.
Include all relevant information and documentation. Be thorough but concise.
Maximum 4 files.
256 MB limit.
Allowed types: gif jpg jpeg png txt rtf html odf pdf doc docx.