If you feel that a library fine or charge is not justified, you may appeal by:
- Mailing a letter to:
Billing Department, Noble Library
Arizona State University
PO Box 871006
Tempe, AZ 85287-1006 - Sending an email to lillie.johnson@asu.edu
Appeals may be forwarded to the owning library for review and decision.
What to consider before appealing
Before submitting an appeal, please review the library's loan policy. This policy is strictly enforced for all borrowers (faculty, staff, students and community card holders).
Appeals must be submitted within one year of billing.
What should be included
Your appeal must include your name, ID number, current mailing address and an explanation of why you feel you should not be charged.
Include all relevant information and documentation. Be thorough but concise.