Community Borrower Loan Policy
Arizona residents not affiliated with ASU may become registered borrowers. Proof of residency and age is required. Card fees are non-refundable. See eligibility criteria and associated charges. Off campus Internet access is available for the Libraries' Online Catalog only. While Community Card borrowers are not able to access proprietary licensed databases such as Encyclopedia Britannica or journal indexes remotely, access to these databases is available to all users at any ASU Library. Interlibrary Loan requests require the purchase of a $500 interlibrary loan card.
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to: About Your Account | Returning Library Materials | Renewals | Recalls | Overdue/Billable | Notices | Phone Numbers | Important Reminders | Related Information
- Each ASU Library may have individual loan and fee policies for various types of materials. Please check with your library for details.
- The Community Card entitles the borrower to a 14-day loan period for most items. Up to 2 (two) renewals per item.
- A borrower may check out up to fifteen (15) items.
- The number of items you may check out from specialized collections such as videos, microforms and reserves varies from library to library.
- You are responsible for knowing your due dates and returning or renewing materials on time.
- Photo ID is required for each transaction.
- Borrowing privileges are denied if you have fines/fees. See Overdue/Billable
- Report lost or stolen cards to the library.
Most materials may be returned to any ASU Libraries location, regardless of which library they were checked out from. Each library has an interior book return (or "book drop") located near the circulation/check out desk, and there are also several exterior book returns that are available 24/7. Please use the exterior book returns for print items only in order to prevent severe heat damage to multimedia materials (DVD, VHS, etc. Exterior book return locations:
Downtown campus | Location: Outside the south entrance of the University Center building on Polk Street (Drive up) |
Polytechnic campus | Location: Williams Field Road just east of campus entrance (Drive up) Location: At the east entrance to the Center Building |
Tempe campus | Location: Hayden Library at the top of the stairs to the courtyard, to the west of the elevator Location: Noble Library to the west and around the corner from the front entrance Location: Architecture and Environmental Design Library, just outside the entrance to the library on the first floor of the College of Design North building. (Building access restricted to College of Design students overnight) Location: Law Library, north of the front doors of the Law Library (available only when the Law Library is closed) |
West campus | Location: West side of Fletcher Library, near the north entrance of parking lot six (Drive up) Location: Just outside the east entrance to Fletcher Library (available only when Fletcher Library is closed) |
- Community card borrowers may make up two (2) renewals for each item. Renewals may be done by:
- Bringing the materials to any ASU Library Circulation Desk
- Using Telephone Renewal (480) 965-2595)
- Using the Renew/Request Materials page.
- Reserves, media and microforms are not renewable. Bring them to any ASU Library Circulation Desk to inquire about extending your loan.
- Most checked-out items can be recalled.
- Recall policies apply to all users and are in effect all year long including breaks, sabbaticals, vacations, etc.
- The library sends a notice when an item checked out to you has been requested by another borrower. See Notices below.
- Recalls are due fifteen (15) days after the request. If there is a queue for the item the loan period is 14 days.
- If the library is closed use one of the exterior book drops.
- A $10.00 fine plus replacement fee is charged for items not returned by the Recall Due Date.
- The replacement fee is canceled if/when the item is returned undamaged.
- Recall fines are strictly enforced.
- Overdue reminders are sent as a courtesy and failure to receive one, for whatever reason, does not remove your responsibility for meeting each due date or paying subsequent fines.
- You are responsible for keeping your email and mailing address current with the library.
- Items not returned or renewed within 30 days of the due date are assessed a $10.00 fine plus replacement cost.
- Recalls, videos, and reserves do not have a grace period.
- Recall fines: $10.00 if not returned by recall due date.
- Video fines: check with the owning library.
- Reserve fines: $1.00 per hour, 24 hours per day. Maximum fine $20.00.
- The replacement fee is canceled if/when the item is returned undamaged.
- Any books that are paid for and returned to the library within 6 months of payment are eligible for partial refund (http://lib.asu.edu/access/paying)
- If you believe an item charged to your account has been returned, please contact the owning library.
- Failure to return library materials and pay overdue fees may result in further collection procedures, including the possibility of action by a Collection Agency.
- Failure to receive notices will not negate fines.
- Types of notices:
- Overdue: sent as a courtesy.
- Recall: see above.
- Pick-up: items you requested are ready for pick-up.
- Holds Cancellation: item/s you requested are not available.
- Preferred method for delivery of library notices is e-mail. Contact the library circulation desk to opt for paper notices.
- You are responsible for keeping your e-mail and mailing address current.
- SPAM filtering software may interfere with the delivery of Library notices. If you do use SPAM filters, be sure to customize your profile to accept mail from the library where the address includes @asu.edu and the subject line includes [ASULIB].
- Do not reply to notices. They are informational only. For immediate service, please direct your questions regarding library notifications to the library.
ASU Libraries Telephone Numbers
Architecture and Environmental Design Library (480) 965-6400
Downtown (602) 496-0300
Fletcher-West Library (602) 543-8580
Hayden Library (480) 965-3605
Ross-Blakley Law Library (480) 965-6144
Music Library (480) 965-3513
Noble Science Library (480) 965-2600
Polytechnic-East Library (480) 727-1150
- You are responsible for items checked-out to your account and related fees; this responsibility cannot be transferred.
- For your protection, do not loan your ID or borrowed items to others. Do not depend on others to return items for you.
- Report a lost ID to the library.
- Items must be returned at an ASU library book return or Circulation Desk in order to be properly checked-in. Most items may be returned to or renewed at any library. Check book drop policies.
| Phone: 480-965-6164 | Email: 