- If you are not affiliated with ASU, please call the ASU Help Desk at 1-855-ASU-5080 for assistance.
- Before submitting a request, please review our alumni and remote access policies as well as FAQs below.
- To help our technicians quickly resolve the issue, please provide a detailed description after clicking Get Help above.
The more information, the better! Helpful details include:
- What specific article or journal or other resource are you attempting to access?
- What are the steps you take to get to the point of the error?
- What is the URL (http://...) at the point of the error?
- Are you at home, at work or on campus when the difficulty occurs?
- What is the specific error message that you receive?
- Include a telephone number where you may be reached during business hours.
Access policies and FAQs
Instructions and FAQs
Access to Electronic Resources
On Monday, March 5th, access to our electronic resources will be temporarily down from 7am until 11am due to an infrastructure update. We apologize for the inconvenience.