Suggestion box: Online article access

Comment/Suggestion:  I'm looking through databases for a paper and with some of the databases I'm getting access to, I'm not getting access to the articles at all. It seems pointless to have a database listed when we cannot access the articles to use. The top of the website says that it's provided to Arizona State University but as an ASU student, there's no actual access to the information.

Library response:  We are really sorry you are having trouble getting access to the full text of the articles you need.  Some of our databases have the full text integrated right in their interfaces, and others rely on linking (usually look for the "Get It" button to see if we have full text access).  When there isn't full text available, we are happy to provide that to you through our Interlibrary Loan service.  For most articles, the turnaround time for these requests is less than 24 hours. 

We are happy to provide more timely, and sometimes immediate, online support thorugh our Ask a Librarian service.  Librarians are available to help you find the resources you need.  

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