Meet The Library Systems Help Desk
Ever wonder what to do when you have a computer or internet problem at the library? The ASU Libraries Help Desk is your answer.
Join us as Fred McIlvain interviews the folks who have heard it all! Learn about the top issues they face everyday, the HelpSTAR system, how to submit a problem report, tracking your service requests, interesting help desk stories, what our staff really think about floppy disks and much more.
Host: Fred McIlvain
Guests: Keith Swartz, James Chudzik, Jeremy Kurtz
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